Terms of service
Terms of Service
OVERVIEW
Welcome to Restora! The terms "we," "us," and "our" refer to Restora. Restora operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a carefully maintained shopping experience (hereinafter referred to as the "Services"). Restora operates on Shopify, which enables us to provide you with the Services.
The following terms and conditions, together with any policies referenced herein (hereinafter referred to as these "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully as they contain important information about your rights and address areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you should not access or use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you confirm that you are of legal age according to the laws of your country or region of residence and that you have given us consent to allow any of your minor dependents to use the Services on devices you own, have acquired, or control.
To use the Services, including accessing or browsing our online stores or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide to our stores is true, current, and complete, and that you have all the rights necessary to provide such information.
You assume full responsibility for the security of your account credentials and all activity on your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to ensure accurate representation of our products and services in our online stores. However, please note that actual colors or product appearance may differ from those shown on your screen due to the type, settings, and configuration of the device you use to access the store.
We do not guarantee that the appearance or quality of products or services you purchase will meet your expectations or be the same as depicted or presented in our online stores.
All product descriptions are subject to change at our discretion, at any time and without prior notice. We reserve the right to discontinue any product at any time and may limit the quantity of any products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.
SECTION 3 – ORDERS
By placing an order, you are making an offer to purchase. Restora reserves the right to accept or reject your order for any reason at its sole discretion. Your order is not considered accepted until Restora confirms its acceptance. We must receive and process your payment before accepting your order. Please review your order carefully before submitting it, as Restora may not be able to accommodate requests to cancel an order after it has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at the time the order was placed.
Your purchases may only be returned or exchanged in accordance with our Return Policy [LINK].
You represent and warrant that your purchases are intended for personal or household use and not for commercial resale or export.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price of a product or service is considered to be the price in effect at the time the order is placed and as stated in your order confirmation email. Unless expressly stated otherwise, prices do not include government fees, shipping, handling, customs, or import duties.
Prices posted in our online stores may differ from prices offered in physical stores or in online or other stores operated by third parties. From time to time, we may offer promotions on the Services that may affect pricing and are subject to separate terms unrelated to these Terms. If there is a conflict between the promotion terms and these Terms, the promotion terms shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and billing information for all purchases made in our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, accurate, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges will be processed by your credit card company, and (iv) you will pay the charges incurred at the posted prices, including shipping and handling charges and any applicable government fees, if any.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for shipping and delivery delays. All delivery times are approximate only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs procedures, or circumstances beyond our control. When we hand over the goods to the carrier, title and risk pass to you.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, trade names, text, displays, images, graphics, product reviews, video and audio recordings, as well as their design, selection, and arrangement, belong to Restora, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.
These Terms permit you to use the Services only for personal, non-commercial purposes. Without our prior written consent, you may not reproduce, distribute, modify, create derivative works of, publicly display or perform, republish, download, store, or transmit any material on the Services. Except as expressly provided herein, nothing in these Terms grants or may be construed as granting you a license or other rights under any patent, trademark, copyright, or other intellectual property belonging to Restora, Shopify, or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by Restora.
Restora names, logos, product and service names, designs, and slogans are considered trademarks of Restora or its affiliates or licensors. You may not use such trademarks without the prior written consent of Restora. The Shopify name, logo, product and service names, designs, and slogans are considered trademarks of Shopify. All other names, logos, product and service names, designs, and slogans used in the Services are trademarks of their respective owners.
SECTION 7 – OPTIONAL TOOLS
You may be provided access to third-party customer tools that are considered part of the Services and that we do not maintain, control, or influence.
You acknowledge and agree that we provide access to these tools "as is" and "as available" without any warranties, representations, or conditions and without any endorsement. We assume no liability arising from or related to your use of optional third-party tools.
You assume all risk for any use of optional tools offered on the website at your own discretion, and you should ensure that you are familiar with and agree to the terms of service of the relevant third-party provider(s).
In the future, we may also offer new features through the Services (including the introduction of new tools and resources). Such new features will also be considered part of the Services and subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials and links to websites provided or operated by third parties (including any embedded third-party features). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access such materials or third-party websites, you do so at your own risk.
We are not responsible for any damages or losses related to your access to any third-party websites or products, services, resources, or content you purchase or use on any third-party websites. Please carefully review third-party policies and practices and make sure you understand them before engaging in any transaction. Complaints, claims, comments, or questions regarding third-party products and services should be directed to the third parties.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
[NOTE TO STORE OWNER: This section accurately describes Shopify's relationship with your store and should not be removed or modified.]
Restora operates on Shopify, which enables us to provide you with the Services. However, all your sales and purchases in our Store are made directly with Restora. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of your sales transactions with Restora, including any injuries, damages, or losses arising from products and services purchased. You directly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Restora.
SECTION 10 – PRIVACY POLICY
All personal data we collect through the Services is subject to our Privacy Policy, which you can view here [LINK], and certain personal data may be subject to Shopify's Privacy Policy, which you can view here. By using the Services, you confirm that you have read these privacy policies.
Because the Services are provided on the Shopify platform, Shopify collects and processes personal data about your access to and use of the Services in order to provide and improve the Services to you. Information you provide to the Services will be transferred to and shared with Shopify, as well as with third parties who may be located in countries other than your country of residence, in order to provide you with the Services. For more information about how we, Shopify, and our partners use your personal data, please see our Privacy Policy [LINK].
SECTION 11 – FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, recommendations, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any purpose, including commercial use. For example, we may exercise our rights under this license to operate, provide, evaluate, improve, enhance, and promote the Services, fulfill our obligations, and exercise our rights under the Terms of Service.
You also represent and warrant that: (i) you have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received for submitting Feedback; and (iii) your Feedback will comply with these Terms. We are not obligated and shall not be required to (1) keep your Feedback confidential; (2) pay compensation for your Feedback; or (3) respond to your Feedback.
We may, but are not obligated to, monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, defamatory, disparaging, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service.
You agree that your Feedback will not violate any third-party rights, including copyrights, trademarks, privacy, personal rights, or other personal or property rights. You also agree that your Feedback will not contain defamatory or otherwise unlawful, offensive, or obscene material, nor will it contain any computer viruses or other malicious software that could in any way affect the operation of the Services or any related website. You may not use a false email address, impersonate any person, or otherwise mislead us or third parties as to the origin of any Feedback. You assume full responsibility for any Feedback you submit and its accuracy. We assume no responsibility or liability for Feedback posted by you or third parties.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, there may be information in the Services that contains typographical errors, inaccuracies, or omissions related to product descriptions, prices, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders at any time without prior notice (including after you have submitted your order) if any information is inaccurate.
SECTION 13 – PROHIBITED USES
You may access and use the Services only for lawful purposes. You may not directly or indirectly access or use the Services: (a) for any unlawful or harmful purpose; (b) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) to infringe upon our or others' intellectual property rights; (d) to harass, abuse, insult, harm, defame, disparage, or intimidate any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or reuse any material that does not comply with these Terms; (g) to transmit or arrange for the sending of any advertising or promotional material, including any "junk mail," "chain letters," "spam," or any other similar communication; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other activity that restricts or inhibits anyone's use or enjoyment of the Services, or that, in our opinion, may harm Restora, Shopify, or users of the Services, or expose them to liability.
You also agree: (a) not to upload or transmit viruses or any other malicious code that will or may be used in any way to affect the functionality or operation of the Services; (b) not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services; (c) not to collect or track other people's personal data; (d) not to spam, phish, redirect to fake websites, use pretexting, crawlers, web scrapers, or intercept information; or (e) not to interfere with or circumvent the security features of the Services or any related website, other websites, or the internet. We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine that you have violated any part of these Terms.
SECTION 14 – TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) at any time at our sole discretion without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following provisions shall survive any termination of the agreement: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
Information presented on or through the Services is provided for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of this information. You assume all risk for any reliance on such information. We assume no liability or responsibility arising from any reliance on such material by you or any other visitor to the Services or any other person who may be informed of the content.
EXCEPT AS EXPRESSLY STATED BY RESTORA, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY EXPRESS OR IMPLIED REPRESENTATIONS, WARRANTIES, OR CONDITIONS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT, REPRESENT, OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR PROHIBIT DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
SECTION 16 – LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY LAW, RESTORA OR SHOPIFY AND ITS AFFILIATES' PARTNERS, DIRECTORS, PROFESSIONALS, EMPLOYEES, PARTNERS, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY DAMAGES, LOSSES, CLAIMS, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER ARISING FROM CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCT PURCHASED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM IN ANY WAY RELATED TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING BUT NOT LIMITED TO ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SECTION 17 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Restora, Shopify, and our affiliates, partners, professionals, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorneys' fees, payable to third parties arising from (1) your breach of these Terms of Service or any documents referenced herein, (2) your violation of any law or third-party rights, or (3) your access to and use of the Services.
We will notify you of any indemnification claim, provided that failure to promptly notify you will not release you from your obligations unless you suffer material harm. We may control the defense and settlement of such claims at your expense, including selecting counsel, but will not settle any claims for your non-monetary obligations without your consent (which may not be unreasonably withheld). You will cooperate in the defense of indemnification claims, including providing relevant documents.
SECTION 18 – SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service; this shall not affect the validity and enforceability of any remaining provisions.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted on this website or in connection with the Service constitute the entire agreement between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including but not limited to any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 20 – ASSIGNMENT
You may not transfer, assign, or delegate this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any attempt to do so shall be void. We may transfer, assign, or delegate these Terms and our rights and obligations to you without your consent or notice.
SECTION 21 – GOVERNING LAW
These Terms of Service and all other separate agreements under which we provide you with the Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction in which Restora is located. You and Restora agree to the venue and personal jurisdiction of such courts.
SECTION 22 – HEADINGS
The headings used in this agreement are for convenience only and do not limit or otherwise affect these Terms.
SECTION 23 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, supplement, or change any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 24 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support@restorasield.com.
Our contact information is provided below:
Restora Shield
support@restorasield.com